THE PROCESS

04 PRODUCTION

Marin Glibić
October 12, 2023
Uncategorized

01 INTRO

Home » The Process » Production

The Production phase signifies the culmination of months of planning, development and collaboration.

It’s the final stretch where dreams become reality, and your software solution is made available to the users.

Duration: 1-2 weeks

Activities

  • Client education
  • Content and data entry
  • Going live with the system
  • Support and monitoring
  • Learning from the data

Outcomes

  • Your personnel is educated in using the software
  • Software is up-and-running
  • We got your back with our support program
  • Analytics for making informed decisions

02 CLIENT EDUCATION

Understanding every facet of their new software system is paramount for our clients.

We provide in-depth training sessions that navigate through every feature and functionality. This hands-on training ensures clients are comfortable with the software and can operate it effectively.

For added convenience, all training sessions are documented and recorded, providing an invaluable resource for clients to refer back to at any time.

03 content and data entry

No one likes empty screens

Once the client is well-acquainted with the system, it’s time to populate it with initial data or content.

This includes content, configurations, or any data sets vital for the software’s operation.

Collaborating closely with clients during this phase not only validates the system’s readiness but also offers them practical experience and a chance to raise immediate questions.

04 LAUNCH

Going live

With training done and data in place, we launch. The software moves from our testing space to the live environment.

Everything is ready now for you to start using the software.

Stress free

The initial period post-launch is crucial. That’s why our team remains in stand-by mode for two weeks after the launch.

This ensures smooth functioning of the software and prompt addressing of any issues.

05 WE GOT YOU COVERED

7-year warranty

Our dedication persists long after the launch. We provide a 7-year warranty, promising to fix any issues stemming from developmental errors within this period, free of charge.

This is our commitment to you. We are confident in quality of our software and we want you to enjoy a top-tier experience every time you use it.

Read more about 7-year warranty

Support program

We recognize that the digital landscape is ever-evolving. You needs may change, third-party integrations might be updated, or perhaps you just need some guidance along the way.

We are here to help you with anything you may need.

Our Support program is an extension of our commitment, ensuring your software not only functions but that you get the utmost value from it.

More about our Support program, with examples

Next steps

Harnessing the Power of Data

Once your product goes live, it becomes a rich source of data. By capturing and analyzing this information, you’ll gain invaluable insights that can guide your future decisions, ensuring you’re always in tune with your users’ needs and optimizing your offerings accordingly.

They’ve made it BIG. So could you!